Core skills – 2
Skills need to be polished every year
When you look around your own office, it is
usually fairly easy to find those employees lacking soft skills. They are the
ones unwilling to accept any kind of change, the ones unable to properly manage
subordinates, and the ones constantly upset about one thing or another?
What should a manager do with employees
lacking these skills? Fire them? Just put up with them? Why not help them
develop the skills?
Soft skills can’t be learned by just
studying about them. They have to be learned through a process of change that
can be difficult and uncomfortable at times, but it can have dramatic effects
on your company bottom line.
The following process is a basic overview:
1. EDUCATION
2. WILLINGNESS TO CHANGE
3.EVALUATION
4. GOAL SETTING
5. PRACTICE
1. EDUCATION
2. WILLINGNESS TO CHANGE
3.EVALUATION
4. GOAL SETTING
5. PRACTICE
This process can be done in groups or as an
individual basic. It also can be
completed internally or with an outside trainer /facilitator. Thus, be patient.
In
the end, the time invested will be worth it—both to the employees involved and
the company’s bottom line!
