Core skills – 4

Core skills – 4

How to give feedback that is heard, understood and motivational

Often, managers are reluctant resent giving corrective (or negative) feedback. They assume employee defensiveness and fear that negative feedback will offend the employees and thus affect their rapport with the employees. Such managers are likely to withhold criticism. However, feedback is a central component of the manager-employee relationship. . It is something that the leader must do every day.

Using the feedback Sandwich

The Feedback Sandwich is the most effective tool a leader can use to gain incremental improvements in performance. Sandwich feedback starts and ends with a positive feedback.

This embedded performance improvement is accepted by other people’s unconsciousness.

Use this frequency a week to gain more performance improvement year by year.

Remember, ALWAYS prepare the sandwich BEFORE delivery.